What Skills Contain
Each skill is a directory with documents that define:- Playbooks — step-by-step procedures for common tasks
- Domain context — background information the agent needs
- Examples — sample interactions and expected outputs
- Constraints — rules and guardrails for the domain
Available Skills
| Skill | Purpose |
|---|---|
email-composition | Email drafting playbook |
email-reply-drafting | Email response patterns |
meetings-agent-playbook | Meeting management workflows |
records-agent-playbook | CRM record operations |
tasks-agent-playbook | Task creation and tracking |
research-agent-playbook | Research methodologies |
customer-communications-playbook | Customer communication patterns |
How Skills Work
- A skill directory is loaded as a knowledge base
- When the agent receives a query, it searches its skill KBs automatically
- Matching playbook content is injected into the agent’s prompt
- The agent follows the playbook procedures in its response
Creating a Custom Skill
Create a new directory underskills/: